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Grievances and Complaints

We at www.BookMyCake.com are committed to customer satisfaction. In effect to ensure that, our grievance and complaint section allows you to bring up issues related with delivery of damaged goods, delayed deliveries and delayed refunds. You can contact our customer care  to escalate your issues. Please keep your order number and order details handy while contacting our customer care to ensure speedy resolution of your problem.

You can also log your concerns by entering details in the grievance panel below along with your order number and you will hear from us within a span of 72 hours. If you don’t hear from our customer care within the aforementioned time period your can contact us directly at customercare@BookMyCake.com where your concerns will be given immediate response.